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  1. Mountain Hardwear Support
  2. Warranty
  3. Warranty Information

Warranty Information

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  • Warranty FAQ
  • Why must I wash my Mountain Hardwear product prior to send it to Warranty?
  • Who pays for shipping for Warranty Claims?
  • What is the address to send Warranty claims?
  • How can I find out the status of my repair order?
  • Where can I use my Warranty Virtual Merchandise Credit?
  • What does your Outerwear and Equipment limited lifetime warranty mean?
  • Does Mountain Hardwear make alterations and do alterations void my warranty?
  • What is dryer melt and is it covered by warranty?
  • Warranty Hours of Operation

CUSTOMER SERVICE

Phone: (877) 927-5649
M-F 5:00am - 8:00pm PST
Chat: Click HERE to chat with our advisors
M-F 5:00am - 8:00pm PST

For our Privacy Policy see: https://www.mountainhardwear.com/privacy-policy/

WARRANTY SUPPORT

Phone: (800) 953-8398
M-F 8:30am - 12:00pm
1:00pm - 4:00pm PST