We’re passionate about the outdoors and the gear we make, and we manufacture all of our products to meet performance-elevated standards. We also understand that accidents do happen. The Mountain Hardwear Warranty covers defects in workmanship and materials. Skis, snowboards, crampons, axes and other sharp equipment can damage clothing and gloves upon direct contact. Rips, tears, burns and punctures sometimes occur during normal use, and are not covered under the terms of the warranty. Mother Nature can be one tough mamma, too. Use your judgment when assessing whether your product is likely to be covered under our warranty policy. It may simply be time to replace your product, and we hope to have the opportunity to provide you with superior quality products and service in the future.