We manufacture our products to last over extended periods of use, but nothing lasts indefinitely. Fabrics will deteriorate and fade, and moving parts will eventually wear out.
We will cover your outerwear or equipment under our limited lifetime warranty until such a time that we have deemed the product to be worn out beyond reasonable repair or replacement.
If the product is showing signs of its age—for instance, the fabric has become thin or faded, there are rips and tears, the zippers no longer catch, or the cuffs are fraying—we will take this into consideration when assessing your product for a warranty request.
All items will suffer from differing degrees of wear and tear, depending upon the user. Items used by an outdoor guide for 150 days a year will, by comparison, degrade faster than gear used by a weekend skier.
By taking care of your equipment you will ensure a longer lifetime for your gear. Please see the care instructions on each product’s Care Tag for information on how to wash and care for your product.
There will be times when you have reached the reasonably expected lifetime of your product and it is simply time to reinvest in a new product. We hope that you will again choose Mountain Hardwear to provide you with your need for quality Outerwear and Equipment products.