Health code 29CFR 1910.10130 protects our staff from possible pathogens, allergens and parasites (think bodily fluids, pet dander and even bed bugs!). For this reason, any item deemed not freshly washed, will be immediately returned to you for washing prior to evaluation. The added expense and time can be avoided by simply washing your item before sending it.
Why must I wash my Mountain Hardwear product prior to send it to Warranty?
