Warranty Hours of Operation Jess F. Updated October 12, 2020 16:48 Follow PHONE 1-800-953-8398 HOURS Monday - Friday 8:30 AM - 4:00 PM (PST) Saturday, Sunday Closed Related articles General Warranty Questions What is considered wear and tear? I bought my Mountain Hardwear product at an outlet store. Is it covered by warranty? How do I repair tears and other damage to my tent? When will I get my gear back?