Warranty Hours of Operation Steven Two Two Updated May 14, 2019 20:53 Follow PHONE 1-800-953-8398 HOURS Monday - Friday 8:30 AM - 4:00 PM (PST) Saturday, Sunday Closed Related articles General Warranty Questions What is considered wear and tear? I bought my Mountain Hardwear product at an outlet store. Is it covered by warranty? What are my options if my Mountain Hardwear gear was damaged by accident? Why must I wash my Mountain Hardwear product prior to send it to Warranty?